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What is 2-1-1?

211 Portal

2-1-1 is an easy-to-remember, non-emergency telephone number that connects people with community services and volunteer opportunities. Every hour of every day, someone in Brown County is seeking important information – from finding an after-school program to securing adequate care for a child or an aging parent. With 2-1-1, help is just a phone call away.

The 2-1-1 Call Center is here to help. 2-1-1 online is just one click away.

View our 2-1-1 P.L.U.S Sites in Brown County or other 2-1-1 sites in Wisconsin or across the nation.

Economic and demographic trends in Brown County will significantly increase the demand for social services in the coming years. While many local organizations provide a wide range of services, until 2-1-1 there was no central mechanism connecting these organizations to the people who need them. 

2-1-1 is the latest and most advanced of these I&R services. In addition to offering an efficient and effective means of connecting residents to available resources, 2-1-1 has proven invaluable during times of disaster such as the aftermath following Hurricane Katrina and September 11, 2001.

Thanks to your investment in the Brown County United Way, a 2-1-1: Get Connected, Get Answers Call Center and website is available to all segments of the Brown County community as a free and confidential service.

2-1-1: Get Connected, Get Answers can provide information about:

Basic Human Needs Resources: Food banks, shelters, rent assistance

Physical and Mental Health Resources: Healthcare and crisis intervention, support groups, counseling

Employment Supports: Job training, transportation assistance, education programs

Support for Children, Youth and Families: Childcare, after school programs, Head Start, family resource centers, mentoring, tutoring, protective services

Volunteer Opportunities and Donations: Habitat for Humanity, St. Vincent de Paul, Adopt-A-Highway

And much more...

The Brown County United Way has worked with many partners to establish 2-1-1 locally, including:

The Aging and Disability Resource Center

The Family Services Crisis Center

The Volunteer Center

Brown County Human Services Department

Integrated Community Services

Community Childcare Connections

Brown County Health Department

Brown County University of Wisconsin-Extension

United Hmong and Asian American Community Center

Multicultural Center of Green Bay

Brown County Library Children with Special Health Care Needs—

St. Vincent Hospital

For more information about 2-1-1 as a service, contact Lisa Clark at lisa@browncountyunitedway.org.